Skip to Main Content

Campus Dispatcher

Position Announcement

Position Details

Proposed Start Date 09/01/2017
Classification Title Campus Dispatcher
Working Title Campus Dispatcher
Position Number D96432
Representation OP - SEIU/OPEU Local 503
EEO Status
Position FTE 1.0
Temp/Interim

Position Summary

Brief Description of PSU/School/Dept

Portland State University (PSU) is Oregon’s urban research university recognized for excellence in sustainability and community engagement, and is located in the heart of downtown Portland. PSU offers more than 200 degrees with opportunities to work with businesses, schools and organizations on real-world projects. The University’s reputation is built on excellence through accessibility, innovation, collaboration, engagement, sustainability, and transformation. As the state’s only urban public university, Portland State provides comprehensive undergraduate education as well as professional education to thousands of Oregonians as well as to students from over 90 countries around the globe. Portland State is renowned for innovative academic programs and excellence – particularly in fields related to urban and public affairs; business administration; science, technology, and sustainability – that combine student learning, research, and community engagement. The university’s programs continue to garner national recognition and rankings and PSU was named one of the top ten innovative universities in the country (US News and World Report 2016-2017). To see an up-to-date list of the outstanding PSU rankings and references by Princeton Review, Carnegie Foundation for the Advancement of Teaching and other nationally respected organizations, please click on the following link: http://www.pdx.edu/profile/portland-state-university-rankings-and-references

Portland State University’s motto is “Let Knowledge Serve the City.” The University is an anchor institution, providing the Portland region with a highly-educated population, substantial economic impact, and distinctive contributions to its culture. The University promotes access, inclusion and equity as pillars of excellence. It is committed to curiosity, collaboration, stewardship and sustainability; strives for excellence and innovation that solves problems, and believes everyone should be treated with integrity and respect.

Portland State University has approximately 27,200 students with over 21,000 undergraduates and 5,600 graduate students. Some 62 percent of the students are full time, approximately 76 percent are residents of Oregon, and 64 percent are transfer students. The university offers over 200 degree programs at the bachelors, masters and doctoral level. The university has approximately 7,000 employees, including research and instructional faculty, academic professionals, managers, and staff and administrators.

For more information about Portland State University, click here: http://www.pdx.edu/aboutpsu
For more information about Portland, see: https://www.travelportland.com/

Position Summary

The Campus Dispatcher maintains two-way radio contact with campus-certified officers; monitors campus alarms; and operates the telephone and communication equipment in a communications center of a State educational facility.

Primary Activity A - Administrative
Minimum Qualifications from Classification

Minimum Qualifications are not established for this classification. The appointing authority is responsible for recruitment and selection. Refer to Personnel Rule 105-43-005.

Additional Minimum Qualifications for this Position
  • One year experience with high level of public contact which included answering questions, and gathering and relaying information to others;
  • Computer keyboarding utilizing databases to input and/or retrieve information;
  • No criminal record (a background investigation will be conducted prior to appointment)
  • Must meet Oregon State Department of Public Safety Standards and Training Academy (DPSST) standards for acceptance to training (including minimum age of 21)
  • Must successfully complete any required dispatch/telecommunication training prior to completion of trial service; and must be able to become certified by Law Enforcement Data System and Portland Police Data System.
  • Must possess a high school diploma or equivalency, must have some computer familiarity.
Preferred Qualifications
Key Cultural Competencies

Creates an environment that acknowledges, encourages and celebrates differences.
Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Work Days/Hours Graveyard Shift (2130-0730), subject to change.
Total Compensation Range & Benefits Statement

The starting hourly rate for this position will be between $13.74 to $15.36 with an excellent benefits package including 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities.

Pay Range $13.74 to $15.36 an hour

Application Instructions

Additional Information
Additional Application Instructions (deadlines, etc.)
Background Check Required Yes
Position End Date (if applicable)
If you have questions

Search Details

Posting Close Date
Application screening begins 08/03/2017

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a High School diploma or equivalent?
    • Yes
    • No
  2. * Do you have any felony convictions under federal or state law?
    • No
    • Yes
  3. * Do you have any Class A misdemeanor convictions within the last three years?
    • No
    • Yes
  4. * Do you have a DPSST Telecommunicators Certificate?
    • Yes
    • No
  5. * Do you have at least one year experience with high level multi-tasking public interaction, answering questions, gathering, and relaying information to others?
    • Yes
    • No
  6. * Please give examples of a position you held that required a high level of multi-tasking, where customer service was the focus.

    (Open Ended Question)

  7. * How did you first find out about this position?
    • PSU Website
    • Indeed.com
    • HERCJobs
    • Urban League of Portland
    • Hispanic Metropolitan Chamber
    • Oregon Employment Department
    • Social Media
    • Person Referral
    • Career Builder
    • Glass Door
    • Other - Please describe in the next Question
  8. If you selected Other, please describe.

    (Open Ended Question)

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter