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IT Accessibility Coordinator

Position Announcement

Position Details

Proposed Start Date 11/06/2017
Classification Title Info Technology Consultant 3
Working Title IT Accessibility Coordinator
Position Number D95497
Representation OP - SEIU/OPEU Local 503
EEO Status Full Time - .50+ Annualized FTE
Position FTE 1
Temp/Interim No

Position Summary

Brief Description of PSU/School/Dept

PSU’s Office of Information Technology (OIT) — recently ranked one of the Best Places to Work in IT (http://www.computerworld.com/bestplaces/detail/1434) — empowers students, faculty, and staff through technology. Our number one value is our employees: we actively encourage a healthy work-life balance and strive to support our employees professionally and personally. This is fostered through many avenues. We strongly support professional development, and there are many opportunities on campus and in the local Portland area. PSU offers a sizable tuition discount and we encourage our staff to take advantage of this, be it for pursuing a degree or personal interest. In OIT, we believe that this type of support creates a positive environment for our employees both at work and in their personal lives. We are a department of dynamic, engaged, collaborative, and communicative people, and seek to attract more of the same.

Position Summary

The IT Accessibility Coordinator will be the primary accessibility technology expert for campus with responsibility for the support, technical direction, assessment, and implementation of new and existing technologies at Portland State University. As part of it’s core values, PSU is committed to “promote access, inclusion, and equity as pillars of excellence.” This position will be a direct representative and architect of that ethos through their work to ensure University technologies are in compliance with State and Federal accessibility requirements, as well as the institution’s commitment to access, equity, and Universal Design.

Housed in the Office of Information Technology (OIT), this position will collaborate extensively with campus accessibility advocates including: the ADA/504 Coordinator in Global Diversity and Inclusion, the Office of General Counsel, the student Disability Resource Center, University Communications, Human Resources, the Office of Academic Innovation, and more.

An overview of the job duties for this position are as follows:

Develop Accessibility Capabilities-
Take a leading position within the University in developing standards of practice and uniform business processes that create repeatable, prioritized, and meaningful impacts on the level of compliance of technology to accessibility standards including WCAG 2.0 Level A and AA. Organize large-scale audit and remediation projects towards these goals, and present outcomes and strategies for continual improvements towards our campus accessibility goal of Universal Design.

Universal Accessibility Coordination-

Build and maintain working relationships with all campus constituents, leading towards a defined goal of a fully accessible public web presence and other accessible technology initiatives. Continually develop understanding of accessible technologies, related laws, and common practices through the development of a diverse professional network and engagement in development opportunities to stay abreast of major trends in the field.

Training and Support of Accessible Technology-

Act as the primary web and technology accessibility trainer for the campus community ranging from academic and administrative executives to faculty and students. Build and maintain extensive resources for the campus community to reference in support of universal design. Work closely with partners and advocates to support University-wide initiatives with technology expertise and recommendations.

Evaluate Products and Services for Accessibility-

Develop tools (e.g. VPATs) and processes for evaluating technology assets, platforms, and services for their ability to comply with accessibility standards. Organize and prioritize accessibility requirements and communicate with vendors, content owners, application owners, and stakeholders to implement improvements based on impact vs. resources required.

Primary Activity A - Administrative
Minimum Qualifications from Classification

This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.

Additional Minimum Qualifications for this Position

- Bachelor’s degree, or 3 years of relevant experience in place of a degree.
- Strong commitment to accessibility principles.
- Project management skills including communication, organization, facilitation and independent decision making.
- Experience building and maintaining relationships, problem ­solving, teamwork, and collaboration while managing multiple and sometimes competing priorities.
- Ability to synthesize complex concepts or criteria and develop into concise written form (i.e. best-practice guidelines, project plans, policy frameworks, timelines/roadmaps, project status, executive summaries, etc.).
- Exceptional oral communication skills including presenting in front of an audience.
- Knowledge of assistive technology hardware and software and computing systems.
- Ability to communicate technical concepts and ideas to non­technical individuals.

Preferred Qualifications

- Extensive experience with, and understanding of universal design principles and accessibility principles related to emerging web technologies, multimedia, and learning environments.
- Experience providing oversight for IT accessibility solutions in a higher education environment.
- Experience developing training and/or presentation materials.
- Demonstrated experience assisting individuals in the application of accessibility standards and principles.
- Hands-on experience supporting industry leading assistive technologies such as JAWS, Window-Eyes, ZoomText, and Dragon Naturally Speaking.
- Professional experience utilizing automated accessibility audit and quality assurance tools and processes.
- Ability to leverage data collection tools such as surveys, questionnaires, and interviews and process into compelling narratives in both written, verbal, and statistical forms.
- Formal project management experience or certification.
- Proven record of exceptional customer service that creates a welcoming and supportive environment.
- Demonstrated experience working with technology vendors and service providers (procurement, implementation, modification/customization, incident remediation, etc.).
- Creativity to review solutions and processes critically to make recommendations for continuous improvement.

Key Cultural Competencies

Creates an environment that acknowledges, encourages and celebrates differences.
Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours Regular Business Hours
Total Compensation Range & Benefits Statement

The starting annual salary rate for this position will be between $55,000 and $65,000/year with an excellent benefits package including 95% premium-paid healthcare for employees and family members; significantly reduced tuition rates for employee, spouse, or dependent at any of the seven Oregon public universities (details and restrictions apply); and a generous vacation and retirement package. PSU contributes approximately 13% of your compensation to retirement with no requirement for a matching contribution from employees. Wellness offerings include an extensive and affordable recreation center and free classes on topics such as investing, sustainability, and saving for retirement. More information on compensation and benefits can be found at: http://pdx.edu/hr/core-benefits. For a comprehensive view of the monetary value of the PSU benefits package, visit the Total Compensation Calculator at https://www.pdx.edu/hr/psu-total-compensation-calculator.

Pay Range $55,000-$65,000/yr. with excellent benefits

Application Instructions

Additional Information
Additional Application Instructions (deadlines, etc.)
Background Check Required Yes
Position End Date (if applicable)
If you have questions

Search Details

Posting Close Date 09/24/2017
Application screening begins 09/25/2017

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first find out about this position?
    • PSU website
    • Indeed
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • HERCJobs
    • Referral
    • Professional Listserv- please specify in comment box in the next question
    • Professional Journal- please specify in comment box in the next question
    • Other- please specify in comment box in the next question
  2. If you selected Other, please describe.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents